
Service
The most important Thing in our Business is a sustainable Partnership
A sustainable partnership is our maxim, especially in the area of customer service. After all, the implementation of complex production lines not only places the highest demands on the development and manufacture of corresponding system solutions. As a rule, it is also associated with immense investments. Consequently, reliability and trust in the performance of a business partner are required.
For this reason, our service always begins with the first discussion and does not end with the handover of the forming line to your production. Our project management plans and supervises the realization and implementation of your forming line. Subsequently, our after-sales service accompanies and supports you throughout the entire product life cycle and beyond.
SMART PERFORMANCE
Condition monitoring
and optimization of the outputSMART SUPPORT
Remote service
and digital communicationSMART ENERGY
Energy saving
and energy recovery
Tailored Customer Support throughout the entire Product Life Cycle
Our service ensures customized support throughout the entire product life cycle of your forming line. Our competent service team operates worldwide, quickly and flexibly. In this way we guarantee not only optimum availability of your forming line over a maximum line lifetime, but also a fast return on investment.
A large service team that is independent of the new equipment business is the key to your success. Our after sales service team of around 30 can even be expanded at short notice as required. In addition, we offer our international customers local service locations worldwide with highly qualified native speakers.
And even if the end of the product life cycle of your forming press has already been reached, we can make your existing equipment fit for the challenges of tomorrow with a press retrofit.
Convince yourself of our comprehensive range of services.